Abbreviations and meanings For   the   purposes   of   these   booking   conditions   terms   such   as ‘us’,   ‘we’   and   ‘our’   shall   mean   Somme   Battlefield   Tours   Ltd (the   tour   ‘organiser’).   ‘Tour’   refers   to   both   Self-Drive   and Conducted    Tours    unless    otherwise    stated.    The    term    ‘you’ refers   to   the   person   making   the   booking.   ‘Party’   and   ‘group’ means   those   persons   travelling   with   you,   on   behalf   of   whom you are making the booking. Payment Deposit A   deposit   of   £80   per   person   or   25%   of   the   total    tour   cost, whichever   is   the   greater,   is   payable   on   booking   either   a   self- drive tour. Payments   can   be   made   either   by   credit   or   debit   card   (Visa   or MasterCard).      Cheques   are   no   longer   accepted.      All   credit card   payments   are   paid   direct   to   our   Trust   Account   (see Security of Payments). All   payments   must   be   made   in   GB   Pounds   Sterling   (credit card   payments   for   those   living   outside   the   UK   are   usually converted automatically). Final balance If    you    do    not    pay    in    full    when    booking    your    tour,    your outstanding   balance   is   payable   not   less   than   56   days   prior   to your   date   of   departure.      If   the   balance   has   not   been   paid   by 48   days   prior   to   departure,   we   have   the   option   to   cancel   your booking    and    levy    the    cancellation    charges    set    out    below under   ‘Cancellations’.      Self-Drive   Battlefield   Guide(s)   will   be forwarded on receipt of the final balance. Security of Payment s We   fully   comply   with   the   provisions   of   the   Package   Travel, Package   Holidays   and   Package   Tours   Regulations   1992   (EEC Directive   90/314).   In   accordance   with   these   regulations,   all payments   made   to   Somme   Battlefield   Tours   Ltd.,   either   as deposit     or     final     settlement     (including     all     credit     card payments),   are   held   in   a   separate   trust   account   (Barclays Bank    plc,    Wimborne,    Dorset    A/c    No.    40812048)    and    in accordance   with   the   above   regulations   cannot   be   released   to Somme    Battlefield    Tours    Ltd.    until    the    specified    tour    has taken   place.      This   regulation   guarantees   a   full   refund   of   all monies   paid   in   the   most   unlikely   event   of   us   failing   to   provide the tour booked. Cancellations In    the    unlikely    event    of    us    having    to    cancel    a    tour,    for whatever   reason,   we   will   inform   you   as   soon   as   possible.     You    will   have   the   choice   of   accepting   either   an   alternative tour   or   having   an   immediate   full   refund    of   all   monies   paid (including deposit). Should   it   be   necessary   for   either   you   or   any   member   of   your party   to   have   to   cancel   a   booking,   then   the   person   making the   booking   must   notify   us   in   writing.   The   cancellation   will   be effective   from   the   date   this   written   communication   is   received by   us.   You   may   substitute   another   person   in   the   place   of   any of your group at no extra charge. A   request   to   change   a   previously   booked   tour   to   another   date shall    be    deemed    to    be    a    cancellation.        However,    at    our discretion,     will     endeavour     to     make     minor     changes     if requested    but    cannot    guarantee    the    availability    of    hotel and/or   Channel   crossing   for   any   new   tour   dates,   in   which case the above provision shall apply. The   following   scale   of   cancellation   charges,   that   is   the   money you   will   forfeit   should   you   cancel   a   tour,   shall   apply   to   all tours (clear days notification relative to date of departure): More than 56 days     -         tour deposit                  (but see below) 56 - 28 days         - 50% of tour price 27 - 15 days         - 70% of tour price 14 days or less      - 100% of tour price If   either   payment   in   full,   or   50%   of   tour   cost,   has   been   made in   advance   of   the   above   56   day   period,   and   as   a   result   all guide   material   has   been   provided,   then   the   forfeitable   tour deposit   shall   be   50%   of   the   total   tour   cost   should   the   tour   be cancelled   for   any   reason   at   any   time   (i.e.   even   if   outside   the above mentioned ‘56 day’ period). Brexit We   shall   not   be   liable   for   any   losses   or   additional   expenses suffered   by   you,   or   any   member   of   your   group,   as   the   result of     any     additional     expenses,     changes,     disruption,     or cancellations   caused   by   or   relating   to   both   P&O   Ferries   and Eurotunnel    arising    from    the    United    Kingdom    leaving    the European   Union   (aka   ‘Brexit’).   This   provision   shall   also   apply to   changes   to   passport   requirements,   driving   licences/permits and   insurance   Green   Cards      arising   from   the   United   Kingdom leaving the European Union (aka ‘Brexit’). ‘Force Majeure’ We   accept   full   responsibility   for   ensuring   that   the   services   we contract   to   provide   are   to   a   reasonable   standard,   subject   to the   provisions   of   ‘force   majeure’.       This   provision   means   that war,   riot,   accident,   civil   strife,   industrial   dispute(s),   crime, natural   or   nuclear   disaster,   disease,   Acts   of   God,   adverse weather conditions, or such similar occurrences. Travel Insurance Each   and   every   person   comprising   booking   a   tour   with   us (including   all   those   travelling   with   the   person   booking   a   tour)
must    be    comprehensively    insured    (both    pre    and    post ‘Brexit’)   for   both   medical   and   travel   to   Belgium   and   France as    a    condition    of    booking    a    tour    with    us.    This    same condition    also    applies    to    breakdown    cover    and    vehicle repatriation    (for   clients   travelling   from   the   UK).   See   also ‘Driving in the UK, France and Belgium’ to the right here. Passports You   must   ensure   that   you   and   all   members   of   your   group are    in    possession    of    a    valid    passport    and    Visa    (where applicable)   for   travel   to   France   and   Belgium   (and   UK   for non-UK     residents).     We     will     not     be     liable     for     the consequences   of   any   failure   to   comply   with   this   important requirement,   including   any   additional   requirements   arising from   the   United   Kingdom   leaving   the   European   Union   (aka ‘Brexit’). Accommodation We   will   confirm   which   hotel(s)   you   will   be   staying   at   when you   book   your   tour.      If   for   any   reason   we   can   not   reserve the   hotel   you   requested,   we   will   suggest   an   alternative   and it   will   be   your   choice   as   to   whether   you   accept   or   decline this    option.    All    hotel/guest    house    rooms    have    en-suite facilities unless otherwise stated. Eurotunnel (liability for excess charges) If   you   arrive   within   2   hours    of   the   booked   departure   time, the    booking    will    be    exchanged    without    charge .    If    you arrive   more   than   2   hours   but   no   more   than   24   hours    after the   booked   departure   time   on   your   outward   journey,   the booking   will   be   exchanged    but   you   will   be   required   to   pay any   difference    between   the   price   SBT   paid    and   the   price applicable    to    the    departure    for    which    your    booking    is exchanged .      For   bookings   of   3   or   4   days’   duration :   if   you arrive   more   than   24   hours    after   the   booked   departure   time on     your     return     journey,     your     booking     will     not     be exchanged ; For    bookings    of    5    days’    duration :    if    you    return    after midnight   on   the   day    of   booked   departure   time   on   your return journey, your booking will not be exchanged ; Vehicles fitted with LPG LPG   (Liquefied   Petroleum   Gas)   and   dual   powered   vehicles (i.e.   vehicles   fitted   with   an   LPG   tank   as   an   alternative   fuel) cannot be accepted for transport by Eurotunnel . Self-Drive Tour Costs We   undertake   to   arrange   your   ferry/tunnel   travel,   and   bed and   breakfast   hotel/guest   house   accommodation.      We   will also    provide    you    with    a    comprehensive    tour    pack    as described    in    the    appropriate    section    of    our    website (www.battlefield-tours.com). The   tour   cost   does   not   include   lunch   and   evening   meal   as experience   has   shown   that   travellers   usually   wish   to   have freedom   of   choice   regarding   where   and   what   to   eat,   as opposed   to   being   tied   to   a   hotel.   The   tour   price   does   not include    additional    costs    such    as    museum    fees,    travel insurance,    car    hire,    cabin/room    upgrades,    newspapers, telephone      calls,      additional      food      and      beverages, wine/beers/spirits etc. Driving in the UK, France and Belgium Somme   Battlefield   Tours   Ltd   shall   not   be   liable   or   in   any way   responsible   for   any   failure   or   alleged   failure   of   any self-drive   client(s)   to   fully   comply   with   all   road   traffic   and other   associated   requirements,   laws,   rules   and   regulations, including   all   licence,   equipment,   vehicle   construction   and use,    insurance    and    documentation    requirements,    when driving    in    the    United    Kingdom,    France    and    Belgium, including   any   additional   requirements   imposed   (such   as insurance   ‘Green   Cards’)   as   a   result   of   the   United   Kingdom leaving   the   European   Union   (aka   ‘Brexit’).      Furthermore, will   not   be   responsible   or   liable   for   any   penalties,   financial or    otherwise,    imposed    by    any    governing    or    regulatory body,   organisation   or   country   for   any   failure   to   comply   with any   rules,   regulations   or   laws   that   may   be   incurred   whilst participating    in    a    tour    arranged    or    provided    by    us, including   those   arising   from,   or   associated   with,   the   United Kingdom leaving the European Union (aka ‘Brexit’). There    are    many    helpful    websites    where    advice    can    be obtained,      such      as      those      provided      by      motoring organisations such as the RAC and AA. Disruptive Behaviour Client(s)    behaving    in    a    disruptive    manner    may,    after warning   and/or   at   the   discretion   of   us   (or   hoteliers   in   the case   of   self-drive   tours),   be   required   to   leave   the   tour   or hotel    premises    without    recompense    for    termination    of residence/booking/tour   contract.   Under   such   circumstances we   shall   not   be   liable   for   any   additional   costs   (e.g.   travel, accommodation     etc),     nor     refund     for     termination     of stay/residence/tour contract etc. Disability and other Special Requirements Having   regard   to   the   nature   and   size   of   our   organisation, we    are    committed    to    taking    all    reasonable    steps    to accommodate     persons     experiencing     most     forms     of disability.      It   is   your   responsibility   to   tell   us   in   advance   if you    (or    any    of    your    group    if    appropriate)    have    any disability,   dietary   requirement,   or   other   condition/special need.
Somme Battlefield Tours Ltd  Wimborne  Dorset BH21 1EJ  Tel: +44 (0) 7776 195773 or +44 (0) 1202 840520 info@battlefield-tours.com
GENERAL  DATA PROTECTION REGULATIONS The    General    Data    Protection    Regulations,    or    ‘GDPR’    as    more commonly    known,    come    in    to    effect    on    25    May    2018.        In accordance   with   these   regulations   we   outline   here   what   personal data   we   collect   from   you,   how   that   data   is   secured   and   how   any records   we   retain   in   respect   of   yourself   may   be   accessed   by   you. For   the   purposes   of   the   regulations   we   are   a   ‘controller’   of   data, and   NOT   a   ‘processor’   of   data   (because   we   do   not   share   your   data with    anyone    other    than    as    outlined    below    in    connection    with booking your tour).  What records we keep If,   and   only   if,   you   book   a   self-drive   tour   with   us,   we   will   make   a record   of   your   name,   your   address,   your   email   address   and   phone number    and,    if    we    book    a    Channel    crossing    for    you,    the registration   number   of   the   vehicle   you   will   be   using      (we   do   not need    details    of    your    vehicle    if    you    are    making    your    own arrangements).      In   the   case   of   your   name,   address   and   vehicle registration    number,    these    details    are    entered    on    to    a    single Microsoft   Excel   spreadsheet   which   is   retained   on   just   one   single desktop   computer   which   cannot   be   accessed   by   anyone   other   than the   two   directors   of   Somme   Battlefield   Tours   Ltd   (by   way   of   a password).    Neither    your    phone    number    or    email    address    are entered   on   to   our   to   computer   database    (a   written   record   on   a hand-written   paper   file   only).      Incoming   and   outgoing   emails   are processed    by    British    Telecom    in    accordance    with    their    GDPR compliance procedures. Please   also   note   that   we   do   not   use   any   form   of   ‘cloud’   storage   or sharing.      The   personal   details   we   keep   are   retained   on   just   one computer,   access   to   which   is   protected   by   the   most   up-to-date firewall, password and McAfee security. Do we share your details with anyone? The    short    answer    is    absolutely    not ,    other    than    with    your permission   passing   your   name   (and   phone   number   if   you   agree)   to the   hotel   we   book   for   you,   as   well   as   Eurotunnel   or   P&O   Ferries   if booking   you   a   Channel   crossing.      Unlike   some   larger   companies, we   do   NOT    share   your   personal   details   with   anyone   for   whatever purpose, or for whatever reason. It’s as simple as that!
If   I   pay   by   credit   or   debit   card,   will   these   details   also   be held on a computer? Absolutely   not.   When   paying   by   debit   or   credit   card   we   do   not record    any     details    on    our    computer    or    any    other    electronic recording   device/database.      The   only   record   we   do   keep   is   a   copy of   the   receipt   produced   by   our   card   terminal,   which   is   clipped   to the   paper   record   of   your   tour   booking.   A   copy   of   the   same   receipt will be sent to you when we post your guide package. To   ensure   maximum   security   when   paying   by   either   debit   or   credit card,   we   do   not   offer   this   facility   as   an   on-line   feature   on   our website.  All payments are therefore only taken by phone. What is your policy on sending unsolicited emails? Quite   simple   really.   We   will   NEVER   send   emails   to   anyone   unless they   have   emailed   us   first   seeking   further   information   about   our tours.        We    will    never    engage    in    the    practice    of    sending    out unsolicited    emails    promotional    emails,    not    just    because    the regulation   prohibit   this   most   annoying   practice,   but   because   we hate it ourselves! Can    I    have    a    copy    of    the    record    you    retain    on    your database? Yes.   Once   we   have   verified   that   you   are   the   person   in   question   we will   be   pleased   to   provide   you   with   a   screen-shot   of   your   data.   We remain   vigilant   to   guard   against   any   attempt   to   obtain   your   details by   way   of   fraudulent   representation,   hence   the   verification   question we will need to ask you before any personal details are released. Does   you   website   use   cookies   or   any   other   form   of   tracking devices? Most   certainly   NOT!      We   built   our   website   ourselves   and   so   have complete   control   over   its   content.      That’s   why   we   know   for   sure that   our   website   is   100%   ‘clean’   with   no   hidden   trickery   lurking behind what you see. If   you   have   any   questions   about   how   we   record   your   data   do please   phone   or   email   and   we   will   be   pleased   to   help   in   any   way possible.
Terms & Conditions (General Data Protection below or click here)
Terms & Conditions and General Data Protection Regulations
Somme Battlefield Tours Ltd  Wimborne  Dorset BH21 1EJ  Tel: +44 (0) 7776 195773 or +44 (0) 1202 840520 info@battlefield-tours.com
GENERAL DATA PROTECTION REGULATIONS The   General   Data   Protection   Regulations,   or   ‘GDPR’   as   more commonly   known,   come   in   to   effect   on   25   May   2018.      In accordance    with    these    regulations    we    outline    here    what personal   data   we   collect   from   you,   how   that   data   is   secured and   how   any   records   we   retain   in   respect   of   yourself   may   be accessed   by   you.   For   the   purposes   of   the   regulations   we   are a   ‘controller’   of   data,   and   NOT   a   ‘processor’   of   data   (because we   do   not   share   your   data   with   anyone   other   than   as   outlined below in connection with booking your tour).  What records we keep If,   and   only   if,   you   book   a   self-drive   tour   with   us,   we   will make    a    record    of    your    name,    your    address,    your    email address    and    phone    number    and,    if    we    book    a    Channel crossing   for   you,   the   registration   number   of   the   vehicle   you will   be   using      (we   do   not   need   details   of   your   vehicle   if   you are   making   your   own   arrangements).      In   the   case   of   your name,   address   and   vehicle   registration   number,   these   details are   entered   on   to   a   single   Microsoft   Excel   spreadsheet   which is   retained   on   just   one   single   desktop   computer   which   cannot be    accessed    by    anyone    other    than    the    two    directors    of Somme   Battlefield   Tours   Ltd   (by   way   of   a   password).   Neither your   phone   number   or   email   address   are   entered   on   to   our   to computer   database    (a   written   record   on   a   hand-written   paper file   only).      Incoming   and   outgoing   emails   are   processed   by British   Telecom   in   accordance   with   their   GDPR   compliance procedures. Please   also   note   that   we   do   not   use   any   form   of   ‘cloud’ storage    or    sharing.        The    personal    details    we    keep    are retained   on   just   one   computer,   access   to   which   is   protected by    the    most    up-to-date    firewall,    password    and    McAfee security. Do we share your details with anyone? The   short   answer   is   absolutely   not ,   other   than   with   your permission   passing   your   name   (and   phone   number   if   you agree)   to   the   hotel   we   book   for   you,   as   well   as   Eurotunnel   or P&O   Ferries   if   booking   you   a   Channel   crossing.      Unlike   some larger   companies,   we   do   NOT    share   your   personal   details with   anyone   for   whatever   purpose,   or   for   whatever   reason. It’s as simple as that! If   I   pay   by   credit   or   debit   card,   will   these   details   also be held on a computer? Absolutely   not.   When   paying   by   debit   or   credit   card   we   do   not record   any    details   on   our   computer   or   any   other   electronic recording   device/database.      The   only   record   we   do   keep   is   a copy   of   the   receipt   produced   by   our   card   terminal,   which   is clipped   to   the   paper   record   of   your   tour   booking.   A   copy   of the   same   receipt   will   be   sent   to   you   when   we   post   your   guide package. To   ensure   maximum   security   when   paying   by   either   debit   or credit   card,   we   do   not   offer   this   facility   as   an   on-line   feature on   our   website.      All   payments   are   therefore   only   taken   by phone. What is your policy on sending unsolicited emails? Quite   simple   really.   We   will   NEVER   send   emails   to   anyone unless   they   have   emailed   us   first   seeking   further   information about   our   tours.      We   will   never   engage   in   the   practice   of sending   out   unsolicited   emails   promotional   emails,   not   just because   the   regulation   prohibit   this   most   annoying   practice, but because we hate it ourselves! Can   I   have   a   copy   of   the   record   you   retain   on   your database? Yes.    Once    we    have    verified    that    you    are    the    person    in question   we   will   be   pleased   to   provide   you   with   a   screen-shot of   your   data.   We   remain   vigilant   to   guard   against   any   attempt to   obtain   your   details   by   way   of   fraudulent   representation, hence   the   verification   question   we   will   need   to   ask   you   before any personal details are released. Does   you   website   use   cookies   or   any   other   form   of tracking devices? Most   certainly   NOT!      We   built   our   website   ourselves   and   so have   complete   control   over   its   content.      That’s   why   we   know for   sure   that   our   website   is   100%   ‘clean’   with   no   hidden trickery lurking behind what you see. If   you   have   any   questions   about   how   we   record   your   data   do please   phone   or   email   and   we   will   be   pleased   to   help   in   any way possible.
Abbreviations and meanings For   the   purposes   of   these   booking   conditions   terms   such   as ‘us’,   ‘we’   and   ‘our’   shall   mean   Somme   Battlefield   Tours   Ltd (the   tour   ‘organiser’).   ‘Tour’   refers   to   both   Self-Drive   and Conducted   Tours   unless   otherwise   stated.   The   term   ‘you’ refers   to   the   person   making   the   booking.   ‘Party’   and   ‘group’ means    those    persons    travelling    with    you,    on    behalf    of whom you are making the booking. Payment Deposit A   deposit   of   £80   per   person   or   25%   of   the   total    tour   cost, whichever   is   the   greater,   is   payable   on   booking   either   a   self- drive tour. Payments   can   be   made   either   by   credit   or   debit   card   (Visa or   MasterCard).      Cheques   are   no   longer   accepted.      All   credit card   payments   are   paid   direct   to   our   Trust   Account   (see Security of Payments). All   payments   must   be   made   in   GB   Pounds   Sterling   (credit card   payments   for   those   living   outside   the   UK   are   usually converted automatically). Final balance If   you   do   not   pay   in   full   when   booking   your   tour,   your outstanding   balance   is   payable   not   less   than   56   days   prior to   your   date   of   departure.      If   the   balance   has   not   been   paid by   48   days   prior   to   departure,   we   have   the   option   to   cancel your    booking    and    levy    the    cancellation    charges    set    out below   under   ‘Cancellations’.      Self-Drive   Battlefield   Guide(s) will be forwarded on receipt of the final balance. Security of Payment s We   fully   comply   with   the   provisions   of   the   Package   Travel, Package   Holidays   and   Package   Tours   Regulations   1992   (EEC Directive   90/314).   In   accordance   with   these   regulations,   all payments   made   to   Somme   Battlefield   Tours   Ltd.,   either   as deposit    or    final    settlement    (including    all    credit    card payments),   are   held   in   a   separate   trust   account   (Barclays Bank    plc,    Wimborne,    Dorset    A/c    No.    40812048)    and    in accordance   with   the   above   regulations   cannot   be   released to   Somme   Battlefield   Tours   Ltd.   until   the   specified   tour   has taken   place.      This   regulation   guarantees   a   full   refund   of   all monies   paid   in   the   most   unlikely   event   of   us   failing   to provide the tour booked. Cancellations In   the   unlikely   event   of   us   having   to   cancel   a   tour,   for whatever   reason,   we   will   inform   you   as   soon   as   possible.     You    will   have   the   choice   of   accepting   either   an   alternative tour   or   having   an   immediate   full   refund    of   all   monies   paid (including deposit). Should   it   be   necessary   for   either   you   or   any   member   of your   party   to   have   to   cancel   a   booking,   then   the   person making    the    booking    must    notify    us    in    writing.    The cancellation    will    be    effective    from    the    date    this    written communication    is    received    by    us.    You    may    substitute another   person   in   the   place   of   any   of   your   group   at   no extra charge. A   request   to   change   a   previously   booked   tour   to   another date   shall   be   deemed   to   be   a   cancellation.      However,   at   our discretion,    will    endeavour    to    make    minor    changes    if requested   but   cannot   guarantee   the   availability   of   hotel and/or   Channel   crossing   for   any   new   tour   dates,   in   which case the above provision shall apply. The    following    scale    of    cancellation    charges,    that    is    the money   you   will   forfeit   should   you   cancel   a   tour,   shall   apply to    all    tours    (clear    days    notification    relative    to    date    of departure): More than 56 days     -         tour deposit                  (but see below) 56 - 28 days         - 50% of tour price 27 - 15 days         - 70% of tour price 14 days or less      - 100% of tour price If   either   payment   in   full,   or   50%   of   tour   cost,   has   been made   in   advance   of   the   above   56   day   period,   and   as   a result    all    guide    material    has    been    provided,    then    the forfeitable   tour   deposit   shall   be   50%   of   the   total   tour   cost should   the   tour   be   cancelled   for   any   reason   at   any   time   (i.e. even if outside the above mentioned ‘56 day’ period). Brexit We   shall   not   be   liable   for   any   losses   or   additional   expenses suffered   by   you,   or   any   member   of   your   group,   as   the   result of     any     additional     expenses,     changes,     disruption,     or cancellations   caused   by   or   relating   to   both   P&O   Ferries   and Eurotunnel   arising   from   the   United   Kingdom   leaving   the European    Union    (aka    ‘Brexit’).    This    provision    shall    also apply     to     changes     to     passport     requirements,     driving licences/permits   and   insurance   Green   Cards      arising   from the    United    Kingdom    leaving    the    European    Union    (aka ‘Brexit’). ‘Force Majeure’ We   accept   full   responsibility   for   ensuring   that   the   services we    contract    to    provide    are    to    a    reasonable    standard, subject   to   the   provisions   of   ‘force   majeure’.       This   provision means    that    war,    riot,    accident,    civil    strife,    industrial dispute(s),   crime,   natural   or   nuclear   disaster,   disease,   Acts of    God,    adverse    weather    conditions,    or    such    similar occurrences. Travel Insurance Each   and   every   person   comprising   booking   a   tour   with   us (including   all   those   travelling   with   the   person   booking   a tour)   must   be   comprehensively   insured   (both   pre   and   post ‘Brexit’)   for   both   medical   and   travel   to   Belgium   and   France as    a    condition    of    booking    a    tour    with    us.    This    same condition    also    applies    to    breakdown    cover    and    vehicle repatriation    (for   clients   travelling   from   the   UK).   See   also ‘Driving in the UK, France and Belgium’ to the right here. Passports You   must   ensure   that   you   and   all   members   of   your   group are    in    possession    of    a    valid    passport    and    Visa    (where applicable)   for   travel   to   France   and   Belgium   (and   UK   for non-UK     residents).     We     will     not     be     liable     for     the consequences   of   any   failure   to   comply   with   this   important requirement,   including   any   additional   requirements   arising from   the   United   Kingdom   leaving   the   European   Union   (aka ‘Brexit’). Accommodation We   will   confirm   which   hotel(s)   you   will   be   staying   at   when you   book   your   tour.      If   for   any   reason   we   can   not   reserve the   hotel   you   requested,   we   will   suggest   an   alternative   and it   will   be   your   choice   as   to   whether   you   accept   or   decline this    option.    All    hotel/guest    house    rooms    have    en-suite facilities unless otherwise stated. Eurotunnel (liability for excess charges) If   you   arrive   within   2   hours    of   the   booked   departure   time, the   booking   will   be   exchanged   without   charge .   If   you   arrive more   than   2   hours   but   no   more   than   24   hours    after   the booked    departure    time    on    your    outward    journey,    the booking   will   be   exchanged    but   you   will   be   required   to   pay any   difference    between   the   price   SBT   paid    and   the   price applicable    to    the    departure    for    which    your    booking    is exchanged .      For   bookings   of   3   or   4   days’   duration :   if   you arrive   more   than   24   hours    after   the   booked   departure   time on your return journey, your booking will not be exchanged ; For    bookings    of    5    days’    duration :    if    you    return    after midnight   on   the   day    of   booked   departure   time   on   your return journey, your booking will not be exchanged ; Vehicles fitted with LPG LPG   (Liquefied   Petroleum   Gas)   and   dual   powered   vehicles (i.e.   vehicles   fitted   with   an   LPG   tank   as   an   alternative   fuel) cannot be accepted for transport by Eurotunnel . Self-Drive Tour Costs We   undertake   to   arrange   your   ferry/tunnel   travel,   and   bed and   breakfast   hotel/guest   house   accommodation.      We   will also    provide    you    with    a    comprehensive    tour    pack    as described    in    the    appropriate    section    of    our    website (www.battlefield-tours.com). The   tour   cost   does   not   include   lunch   and   evening   meal   as experience   has   shown   that   travellers   usually   wish   to   have freedom   of   choice   regarding   where   and   what   to   eat,   as opposed   to   being   tied   to   a   hotel.   The   tour   price   does   not include    additional    costs    such    as    museum    fees,    travel insurance,    car    hire,    cabin/room    upgrades,    newspapers, telephone      calls,      additional      food      and      beverages, wine/beers/spirits etc. Driving in the UK, France and Belgium Somme   Battlefield   Tours   Ltd   shall   not   be   liable   or   in   any way   responsible   for   any   failure   or   alleged   failure   of   any   self- drive   client(s)   to   fully   comply   with   all   road   traffic   and   other associated     requirements,     laws,     rules     and     regulations, including   all   licence,   equipment,   vehicle   construction   and use,    insurance    and    documentation    requirements,    when driving    in    the    United    Kingdom,    France    and    Belgium, including    any    additional    requirements    imposed    (such    as insurance   ‘Green   Cards’)   as   a   result   of   the   United   Kingdom leaving   the   European   Union   (aka   ‘Brexit’).      Furthermore,   will not   be   responsible   or   liable   for   any   penalties,   financial   or otherwise,   imposed   by   any   governing   or   regulatory   body, organisation   or   country   for   any   failure   to   comply   with   any rules,    regulations    or    laws    that    may    be    incurred    whilst participating   in   a   tour   arranged   or   provided   by   us,   including those   arising   from,   or   associated   with,   the   United   Kingdom leaving the European Union (aka ‘Brexit’). There    are    many    helpful    websites    where    advice    can    be obtained,   such   as   those   provided   by   motoring   organisations such as the RAC and AA. Disruptive Behaviour Client(s)    behaving    in    a    disruptive    manner    may,    after warning   and/or   at   the   discretion   of   us   (or   hoteliers   in   the case   of   self-drive   tours),   be   required   to   leave   the   tour   or hotel    premises    without    recompense    for    termination    of residence/booking/tour   contract.   Under   such   circumstances we   shall   not   be   liable   for   any   additional   costs   (e.g.   travel, accommodation     etc),     nor     refund     for     termination     of stay/residence/tour contract etc. Disability and other Special Requirements Having   regard   to   the   nature   and   size   of   our   organisation, we    are    committed    to    taking    all    reasonable    steps    to accommodate   persons   experiencing   most   forms   of   disability.     It   is   your   responsibility   to   tell   us   in   advance   if   you   (or   any   of your    group    if    appropriate)    have    any    disability,    dietary requirement, or other condition/special need.