TERMS AND CONDITIONS
Abbreviations and meanings
For the purposes of these booking conditions terms such as ‘us’, ‘we’ and ‘our’ shall mean Somme Battlefield Tours Ltd (the tour ‘organiser’). ‘Tour’ refers to both Self-
How to book
Please contact us by ‘phone or e-
No contract shall exist between you and us until your booking is confirmed in writing by us, such confirmation including our standard ‘Terms and Conditions’ which, together with our letter, shall form the basis of the contract between you and us. You may cancel a tour within 7 days of receipt of your first tour confirmation letter or email and receive a full refund should you not agree with what is stated (but subject to the conditions outlined under ‘Cancellations’ below).
A deposit of £80 per person or 25% of the total tour cost, whichever is the greater, is payable on booking either a self-
Payments can be made either by credit or debit card (Visa or MasterCard). Cheques are no longer accepted. All credit card payments are paid direct to our Trust Account (see Security of Payments).
All payments must be made in GB Pounds Sterling (credit card payments for those living outside the UK are usually converted automatically).
Currency fluctuation surcharge
We retain the right to vary your tour cost at all times after a booking has been made should the GB Pound/Euro exchange rate vary (i.e. GB Pound weaken against the Euro) more than 10% from the rate applicable at the time you made your booking. Failure to pay such a surcharge if required will be deemed to be a cancellation of your tour by you and as such subject to the cancellation charges outlined below.
If you do not pay in full when booking your tour, your outstanding balance is payable not less than 56 days prior to your date of departure. If the balance has not been paid by 48 days prior to departure, we have the option to cancel your booking and levy the cancellation charges set out below under ‘Cancellations’. Self-
Security of Payments
We fully comply with the provisions of the Package Travel, Package Holidays and Package Tours Regulations 1992 (EEC Directive 90/314). In accordance with these regulations, all payments made to Somme Battlefield Tours Ltd., either as deposit or final settlement (including all credit card payments), are held in a separate trust account (Barclays Bank plc, Wimborne, Dorset A/c No. 40812048) and in accordance with the above regulations cannot be released to Somme Battlefield Tours Ltd. until the specified tour has taken place. This regulation guarantees a full refund of all monies paid in the most unlikely event of us failing to provide the tour booked.
In the unlikely event of us having to cancel a tour, for whatever reason, we will inform you as soon as possible. You will have the choice of accepting either an alternative tour or having an immediate full refund of all monies paid (including deposit).
Should it be necessary for either you or any member of your party to have to cancel a booking, then the person making the booking must notify us in writing. The cancellation will be effective from the date this written communication is received by us. You may substitute another person in the place of any of your group at no extra charge.
A request to change a previously booked tour to another date shall be deemed to be a cancellation. At our discretion, will endeavour to make minor changes if requested but cannot guarantee the availability of hotel and/or Channel crossing for any new tour dates, in which case the above provision shall apply.
The following scale of cancellation charges, that is the money you will forfeit should you cancel a tour, shall apply to all tours (clear days notification relative to date of departure):
More than 56 days -
7 days or less 100% of tour price
We accept full responsibility for ensuring that the services we contract to provide are to a reasonable standard, subject to the provisions of ‘force majeure’. This provision means that we do not accept liability for any damage, losses or additional expenses suffered by you or any member of your group, as the result of causes beyond the reasonable and foreseeable control of us, such as war, riot, accident, civil strife, industrial dispute(s), crime, natural or nuclear disaster, disease, Acts of God, adverse weather conditions, or such similar occurrences.
Each and every person comprising booking a tour with us (including all those travelling with the person booking a tour) must be comprehensively insured for both medical and travel to Belgium and France as a condition of booking a tour with us. This same condition also applies to breakdown cover and vehicle repatriation (for clients travelling from the UK). See also ‘Driving in the UK, France and Belgium’ to the right here.
You must ensure that you and all members of your group are in possession of a valid passport and Visa (where applicable) for travel to France and Belgium (and UK for non-
We will confirm which hotel(s) you will be staying at when you book your tour. If for any reason we can not reserve the hotel you requested, we will suggest an alternative and it will be your choice as to whether you accept or decline this option. All hotel/guest house rooms have en-
Eurotunnel (liability for excess charges)
If you arrive within 2 hours of the booked departure time, the booking will be exchanged without charge. If you arrive more than 2 hours but no more than 24 hours after the booked departure time on your outward journey, the booking will be exchanged but you will be required to pay any difference between the price SBT paid and the price applicable to the departure for which your booking is exchanged.
For bookings of 3 or 4 days’ duration: if you arrive more than 24 hours after the booked departure time on your return journey, your booking will not be exchanged;
For bookings of 5 days’ duration: if you return after midnight on the day of booked departure time on your return journey, your booking will not be exchanged;
Vehicles fitted with LPG
LPG (Liquefied Petroleum Gas) and dual powered vehicles (i.e. vehicles fitted with an LPG tank as an alternative fuel) cannot be accepted for transport by Eurotunnel. Vehicles fitted with LPG containers to power domestic services e.g. cooking, refrigeration, heating and water heaters are accepted as long as the containers are switched off, weigh no more than 47kg and are not more than 80% full. If your vehicle is fitted with such a container, you must declare this at Check-
We undertake to arrange your ferry/tunnel travel, and bed and breakfast hotel/guest house accommodation. We will also provide you with a comprehensive tour pack as described in the appropriate section of our website (www.battlefield-
The tour cost does not include lunch and evening meal as experience has shown that travellers usually wish to have freedom of choice regarding where and what to eat, as opposed to being tied to a hotel.
The tour price does not include additional costs such as car hire, cabin/room upgrades, newspapers, telephone calls, additional food and beverages, wine/beers/spirits etc.
Driving in the UK, France and Belgium
Somme Battlefield Tours Ltd shall not be liable or in any way responsible for any failure or alleged failure of any self-
Client(s) behaving in a disruptive manner may, after warning and/or at the discretion of us (or hoteliers in the case of self-
Disability and other Special Requirements
Having regard to the nature and size of our organisation, we are committed to taking all reasonable steps to accommodate persons experiencing most forms of disability. It is important that you tell us in advance if you (or any of your group if appropriate) have any disability, dietary requirement, or other condition/special need.
Any complaint about our failure to fulfil our commitment to you, or the inadequate performance of our contract with you, should be made not more than 28 days following your tour.
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